Handling a Failed Payment
Steps to take if your subscription payment fails to process.
Key Takeaways
- First, double-check your entered payment details for any typos.
- Trying a different card or payment method often resolves the issue.
- If the problem persists, contacting your bank is a good next step.
- Our support team is always here to help if you're stuck.
Estimated Read Time: 2 minutes
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Troubleshooting Steps
1
Check Your Payment Details
The most common reason for payment failure is incorrect card details. Please double-check your card number, expiry date, and CVV.
2
Try Another Payment Method
If your card is declined, try using a different card or another payment method like UPI, which is supported by our payment gateway.
3
Contact Your Bank
Sometimes, a bank may block a transaction for security reasons. Contacting your bank can help resolve this.
4
Contact Bhumikaa Support
If you've tried the steps above and are still facing issues, please contact our support team. We're here to help you sort it out.
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Quick Tips
- Ensure you have sufficient funds in your account.
- Make sure your card is enabled for online and recurring transactions.
- A stable internet connection can prevent transaction timeouts.