How the Trust Score Works

Learn how we calculate the trust score to help you identify genuine users.

Key Takeaways

  • The Trust Score is a quick indicator of a user's credibility.
  • It's calculated based on tangible verification steps, not subjective ratings.
  • You can improve your own score by completing your profile and verification.
Estimated Read Time: 2 minutes

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Understanding the Trust Score

1

What is the Trust Score?

The Trust Score is a dynamic rating from 0-100 that reflects a user's credibility on Bhumikaa. It's designed to help you quickly assess how trustworthy a buyer or seller might be.

2

How is it Calculated?

The score is calculated based on several factors: profile completeness (name and photo), phone verification status, and for sellers, the status of their ownership document verification.

3

Where to Find It

You can find the owner's Trust Score on every property listing page. Clicking on the score gauge will show you a detailed breakdown of the factors contributing to it.

4

How to Improve Your Score

To increase your own Trust Score, complete all the verification steps: add your full name, upload a profile photo, and verify your phone number. If you're a seller, completing ownership verification provides the biggest boost.

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Quick Tips

  • A higher Trust Score doesn't guarantee a successful transaction, but it's a strong positive signal.
  • The Trust Score is dynamic and can change as a user completes more verification steps.
  • Always use the Trust Score in combination with your own judgment when interacting with others.